App Purchases Common Q's

My Registration Information From An App I Bought A Long Time Ago Isn’t Working. Can You Help?
Please be sure you are copying and pasting just the serial number itself -- sometimes when you copy/paste text, an extra space or line break finds its way i...
Tue, 24 Apr, 2018 at 9:38 AM
I need a VAT invoice, can you provide this for me?
Since MacUpdate is a U.S. company with no affiliation in Europe, we do not collect or report VAT info. Your best option would be to save a copy of your rec...
Thu, 26 Apr, 2018 at 9:25 AM
I haven't received my license for my purchase, what should I do?
Occasionally, the license information for the app you purchased may need experience delays when requesting and assigning the license number to your recent...
Tue, 4 Oct, 2016 at 4:42 PM
App Fails to Open (Unidentified Developer Warning)
Mac OS contains a setting called Gate Keeper which can sometimes prevent an applications from launching. To fix this, tell Gate Keeper to allow launching a...
Thu, 19 Oct, 2017 at 9:23 AM